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| Need hotfix 884538 |
| Newsgroup ::: microsoft.public.windowsxp.help_and_support |
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I am looking for a microsoft Support representative who can provide me with a hotfix that is not directly unavailable from Microsoft's website. I have been attempting to run the DoxyS documentation generator tool [<http://www.doxys.dk>]. When I run it, the application crashes (every time) with the following error message: "This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information." KB article ID 884538 [<http://support.microsoft.com/kb/884538/en-us>] indicates that this may be due to a bug in the microsoft Visual C++ 6.0 Run-Time library DLL's, Msvcrt.dll and Msvcirt.dll. These crashes happen with applications that were compiled with the /GR and /MD switches, when using RTL DLL's whose version is 7.0.x. The article says that there is a hotfix available to correct the problem, but no download link is provided. Instead, it says to "contact microsoft Product Support services to obtain the hotfix". I would appreciate it if someone from microsoft Support could please send me the hotfix. I am running windows xp SP2. The following are the version numbers of my currently installed MSVC RTL DLL's: msvcrt.dll: 7.0.2600.2180 msvcirt.dll: 7.0.2600.2180 Thank you for your help. Moshe Z. Matitya Kayote Networks, Ltd. |
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"Moshe Z. Matitya" <Moshe Z. Matitya@discussions.microsoft.com> wrote in message news:66AE2EAB-AEA6-4831-BADC-3E4B4B33ADF3@microsoft.com... > I am looking for a microsoft Support representative who can provide me with a > hotfix that is not directly unavailable from Microsoft's website. > > I have been attempting to run the DoxyS documentation generator tool > [<http://www.doxys.dk>]. When I run it, the application crashes (every time) > with the following error message: > > "This application has requested the Runtime to terminate it in an > unusual way. > Please contact the application's support team for more information." > > KB article ID 884538 [<http://support.microsoft.com/kb/884538/en-us>] > indicates that this may be due to a bug in the microsoft Visual C++ 6.0 > Run-Time library DLL's, Msvcrt.dll and Msvcirt.dll. These crashes happen > with applications that were compiled with the /GR and /MD switches, when > using RTL DLL's whose version is 7.0.x. > > The article says that there is a hotfix available to correct the problem, > but no download link is provided. Instead, it says to "contact Microsoft > Product Support services to obtain the hotfix". > > I would appreciate it if someone from microsoft Support could please send me > the hotfix. > > I am running windows xp SP2. The following are the version numbers of my > currently installed MSVC RTL DLL's: > msvcrt.dll: 7.0.2600.2180 > msvcirt.dll: 7.0.2600.2180 > > Thank you for your help. > > Moshe Z. Matitya > Kayote Networks, Ltd. Have you tried telephoning them? There's a pointer to numbers in the article you cited. When I've needed these hotfixes, I've had to call, but it's been easy to get the hotfix. HTH -pk |
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You must follow the instructions on the page that takes you to the contact information page to contact them. "Moshe Z. Matitya" <Moshe Z. Matitya@discussions.microsoft.com> wrote in message news:66AE2EAB-AEA6-4831-BADC-3E4B4B33ADF3@microsoft.com... |I am looking for a microsoft Support representative who can provide me with a | hotfix that is not directly unavailable from Microsoft's website. | | I have been attempting to run the DoxyS documentation generator tool | [<http://www.doxys.dk>]. When I run it, the application crashes (every time) | with the following error message: | | "This application has requested the Runtime to terminate it in an | unusual way. | Please contact the application's support team for more information." | | KB article ID 884538 [<http://support.microsoft.com/kb/884538/en-us>] | indicates that this may be due to a bug in the microsoft Visual C++ 6.0 | Run-Time library DLL's, Msvcrt.dll and Msvcirt.dll. These crashes happen | with applications that were compiled with the /GR and /MD switches, when | using RTL DLL's whose version is 7.0.x. | | The article says that there is a hotfix available to correct the problem, | but no download link is provided. Instead, it says to "contact Microsoft | Product Support services to obtain the hotfix". | | I would appreciate it if someone from microsoft Support could please send me | the hotfix. | | I am running windows xp SP2. The following are the version numbers of my | currently installed MSVC RTL DLL's: | msvcrt.dll: 7.0.2600.2180 | msvcirt.dll: 7.0.2600.2180 | | Thank you for your help. | | Moshe Z. Matitya | Kayote Networks, Ltd. | |
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