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| Windows xp will not reboot |
| Newsgroup ::: microsoft.public.windowsxp.help_and_support |
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Power was shut off to computer by accident while shutting down. Will now not restart and goes to to the screen for starting in safe mode but will never start. Have tried to restart in all modes including last known good start up. Went into F8 function and tried to restart in all modes to no avail. Disabled auto restart and got the stop code Unmountable boot volume. It is a HP and do not have windows restore CD. What options do I have. Can I pull the hard drive hook it up as a slave to run a check disk on it. |
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Hello Quiller, Following a power interruption (in the past, from an area power outage) = I'd found that running CHKDSK to be helpful. Given you only have a manufacturer's recovery CD, then, as long as = your pc has a diskette drive,=20 Get & use the microsoft XP setup diskettes, then run CHKDSK. Obtaining windows xp Setup Boot Disks MS-KB Article 310994 <http://support.microsoft.com/default.aspx?kbid=3D310994> {The site requires login with a passport account}. You need to do 1 download. Follow instructions. This process makes a = set of 6 diskettes Get the version that is proper to your edition of XP, and to the service = pack on it. (e.g., if your windows is on XP service pack 2, get the set = for service pack 2. Also, if you have Home edition, get the one for = Home). (It goes without saying, you need to do the download & create the = diskettes on a working pc). Obviously, you need to mark each diskette (1 to 6) so you know which is = which. <g> - - Run CHKDSK /P from within the XP recovery Console !=20 Set pc BIOS to boot from diskette drive. Place diskette #1 in drive. = Reboot pc. Once diskette 1 is loaded, you'll be prompted to load the rest of the = set ( one by one). The intent here is not to setup windows XP, but rather to be able to get = to a point where the recovery CONSOLE can be selected. Select the first option R Repair/Recovery Console. Select your windows = partition by number. Usually it is 1 . =20 (Jim, your IBM notebook may have the windows o.s. on partition 2 ! ) Login to XP with administrator password. (If there is no password, = press TAB key, and press Enter). Then run CHKDSK /P from the command line. (In recovery Console /P = replaces /F ). Run it once (or repeat) until it shows no errors. =20 Run CHKDSK for each drive on your system. CHKDSK /P :X where X is letter for disk drive When you do log in to recovery Console, & run CHKDSK ---it ** will = complain ** about "missing AUTOCHK.exe".=20 This is where you point it ---you'll need to type it ---=20 C:\WINDOWS\SYSTEM32 (then press Enter-Key) Note: Your pc may have windows at \WINNT .... if so, point to = C:\WINNT\SYSTEM32=20 To exit the recovery Console, use the EXIT command. Then remove diskette, restart the computer. Then see if you can login. References for recovery Console: Description of the windows xp Recovery Console - Article ID 314058 http://support.microsoft.com/default.aspx?kbid=3D314058 IF and only if this does not work, you may try to the following: The MS Knowledge Base article noted below, may help in restoring a = "prior XP System Restore point", in the case where you are unable to do this from = a Windows session. This article describes how to start the System Restore tool when you are unable to start your windows XP-based computer = normally or in Safe mode. You may be able to do it from a "special command prompt"... "Safe Mode = with Command Prompt". It would seem the requirements would be: 1. You had restore point(s) from before. (Which also means System = Restore is active on your XP.) 2. You have to be able to "selectively" bootup your pc into "Safe mode = with command prompt". 3. Follow the directions to use "rstrui.exe" the XP system restore = program.=20 =20 HOW TO: Start the system restore Tool from a Command Prompt ( 304449) http://support.microsoft.com/kb/304449/ Let us know about the results. --=20 Maurice N=20 MS-MVP windows (Shell / User), Aumha.net VSOP , DTS-L ----- "quiller" <quiller@discussions.microsoft.com> wrote in message = news:B5E5D52D-DA30-4A01-BAB8-9183FBFE2AA9@microsoft.com... > Power was shut off to computer by accident while shutting down. Will = now not=20 > restart and goes to to the screen for starting in safe mode but will = never=20 > start. Have tried to restart in all modes including last known good = start up.=20 > Went into F8 function and tried to restart in all modes to no avail. = Disabled=20 > auto restart and got the stop code Unmountable boot volume. It is a = HP and=20 > do not have windows restore CD. What options do I have. Can I pull = the hard=20 > drive hook it up as a slave to run a check disk on it. |
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Thank you for the quick response... I am am working on the disk's already on my lap top... I just have always had trouble with floppy disks on my pc but it sounds like that is a better then pulling the hard drive and hooking it up to my other puter and running ck disk on it.... though it seems I had to do this about a year ago to fix it before..... "Maurice N ~ MVP" wrote: > Hello Quiller, > > Following a power interruption (in the past, from an area power outage) I'd found that running CHKDSK to be helpful. > > Given you only have a manufacturer's recovery CD, then, as long as your pc has a diskette drive, > Get & use the microsoft XP setup diskettes, then run CHKDSK. > > > Obtaining windows xp Setup Boot Disks MS-KB Article 310994 > <http://support.microsoft.com/default.aspx?kbid=310994> > > {The site requires login with a passport account}. > > You need to do 1 download. Follow instructions. This process makes a set of 6 diskettes > > Get the version that is proper to your edition of XP, and to the service pack on it. (e.g., if your windows is on XP service pack 2, get the set for service pack 2. Also, if you have Home edition, get the one for Home). > > (It goes without saying, you need to do the download & create the diskettes on a working pc). > > Obviously, you need to mark each diskette (1 to 6) so you know which is which. <g> > - - > Run CHKDSK /P from within the XP recovery Console ! > > Set pc BIOS to boot from diskette drive. Place diskette #1 in drive. Reboot pc. > Once diskette 1 is loaded, you'll be prompted to load the rest of the set ( one by one). > > The intent here is not to setup windows XP, but rather to be able to get to a point where the recovery CONSOLE can be selected. > > Select the first option R Repair/Recovery Console. Select your windows partition by number. Usually it is 1 . > (Jim, your IBM notebook may have the windows o.s. on partition 2 ! ) > > Login to XP with administrator password. (If there is no password, press TAB key, and press Enter). > > Then run CHKDSK /P from the command line. (In recovery Console /P replaces /F ). > > Run it once (or repeat) until it shows no errors. > Run CHKDSK for each drive on your system. > CHKDSK /P :X where X is letter for disk drive > > When you do log in to recovery Console, & run CHKDSK ---it ** will complain ** about "missing AUTOCHK.exe". > This is where you point it ---you'll need to type it --- > C:\WINDOWS\SYSTEM32 (then press Enter-Key) > > Note: Your pc may have windows at \WINNT .... if so, point to C:\WINNT\SYSTEM32 > > > To exit the recovery Console, use the EXIT command. > > Then remove diskette, restart the computer. Then see if you can login. > > References for recovery Console: > Description of the windows xp Recovery Console - Article ID 314058 > http://support.microsoft.com/default.aspx?kbid=314058 > > > > IF and only if this does not work, you may try to the following: > > The MS Knowledge Base article noted below, may help in restoring a "prior XP > system restore point", in the case where you are unable to do this from a > windows session. This article describes how to start the System Restore > tool when you are unable to start your windows XP-based computer normally or > in Safe mode. > You may be able to do it from a "special command prompt"... "Safe Mode with Command Prompt". > > It would seem the requirements would be: > 1. You had restore point(s) from before. (Which also means system restore is active on your XP.) > 2. You have to be able to "selectively" bootup your pc into "Safe mode with command prompt". > 3. Follow the directions to use "rstrui.exe" the XP system restore program. > > HOW TO: Start the system restore Tool from a Command Prompt ( 304449) > http://support.microsoft.com/kb/304449/ > > Let us know about the results. > > -- > Maurice N > MS-MVP windows (Shell / User), Aumha.net VSOP , DTS-L > ----- > > "quiller" <quiller@discussions.microsoft.com> wrote in message news:B5E5D52D-DA30-4A01-BAB8-9183FBFE2AA9@microsoft.com... > > Power was shut off to computer by accident while shutting down. Will now not > > restart and goes to to the screen for starting in safe mode but will never > > start. Have tried to restart in all modes including last known good start up. > > Went into F8 function and tried to restart in all modes to no avail. Disabled > > auto restart and got the stop code Unmountable boot volume. It is a HP and > > do not have windows restore CD. What options do I have. Can I pull the hard > > drive hook it up as a slave to run a check disk on it. > |
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Hi Maurice, I have the same problem as Quiller. I have a sony Vaio notebook with Microsoft windows xp Professional operating system and while I was in the middle of perfoming a scan disk I lost power to my computer. Now when I start my computer I get the microsoft logo followed by the Sony logo and then I am asked which mode I want to start in. I have selected each mode and each time I do it it brings me back to the same message. My computer has a hidden partition with the VAIO recovery Wizard software which will allow me to perform a System recovery however; it says I can loose everything. Do you know if it is possible to back up everything on my computer before doing the System Recovery? Is there a way do do a partial recovery so I dont lose everything? Thanks, Michelle |
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Hi Michelle, With the factory recovery CD, your pc will be reset to the way it was on = day 1 at Sony. So you would lose your data files & documents. If you have a diskette drive, follow the advice I gave to Quiller. --=20 Maurice N=20 MS-MVP windows (Shell / User), Aumha.net VSOP , DTS-L ----- "Heavenly Scent" wrote in message = news:86CA3CD6-F890-4966-B3E8-A4C36C90A3FD@microsoft.com... > Hi Maurice, >=20 > I have the same problem as Quiller. I have a sony Vaio notebook with=20 > Microsoft windows xp Professional operating system and while I was in = the=20 > middle of perfoming a scan disk I lost power to my computer. Now when = I=20 > start my computer I get the microsoft logo followed by the Sony logo = and then=20 > I am asked which mode I want to start in. I have selected each mode = and each=20 > time I do it it brings me back to the same message. >=20 > My computer has a hidden partition with the VAIO recovery Wizard = software=20 > which will allow me to perform a System recovery however; it says I = can loose=20 > everything. Do you know if it is possible to back up everything on my = > computer before doing the System Recovery? Is there a way do do a = partial=20 > recovery so I dont lose everything? >=20 > Thanks, > Michelle |
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Hi Maurice, Thanks for your super fast reply! :-) My computer does not have a floppy drive it only has a CD drive. Is there a way to save to CD? Thanks, Michelle "Maurice N ~ MVP" wrote: > Hi Michelle, > > With the factory recovery CD, your pc will be reset to the way it was on day 1 at Sony. So you would lose your data files & documents. > > If you have a diskette drive, follow the advice I gave to Quiller. > -- > Maurice N > MS-MVP windows (Shell / User), Aumha.net VSOP , DTS-L > ----- > > "Heavenly Scent" wrote in message news:86CA3CD6-F890-4966-B3E8-A4C36C90A3FD@microsoft.com... > > Hi Maurice, > > > > I have the same problem as Quiller. I have a sony Vaio notebook with > > Microsoft windows xp Professional operating system and while I was in the > > middle of perfoming a scan disk I lost power to my computer. Now when I > > start my computer I get the microsoft logo followed by the Sony logo and then > > I am asked which mode I want to start in. I have selected each mode and each > > time I do it it brings me back to the same message. > > > > My computer has a hidden partition with the VAIO recovery Wizard software > > which will allow me to perform a System recovery however; it says I can loose > > everything. Do you know if it is possible to back up everything on my > > computer before doing the System Recovery? Is there a way do do a partial > > recovery so I dont lose everything? > > > > Thanks, > > Michelle > |
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Hi Michelle, I am not familiar with Sony's vaio System Recovery. You ought to = contact Sony's support and see what they have to say. I'd urge you to see about getting the XP Pro CD from them. Not having the XP on CD, and not having a diskette drive, puts a severe = limit on what's possible. --=20 Maurice N=20 MS-MVP windows (Shell / User), Aumha.net VSOP , DTS-L ----- "Heavenly Scent" <HeavenlyScent@discussions.microsoft.com> wrote in = message news:E8563669-A639-4AD6-B593-E9DBC90E09D5@microsoft.com... > Hi Maurice, >=20 > Thanks for your super fast reply! :-) >=20 > My computer does not have a floppy drive it only has a CD drive. Is = there a=20 > way to save to CD? >=20 > Thanks, > Michelle >=20 > "Maurice N ~ MVP" wrote: >=20 >> Hi Michelle, >>=20 >> With the factory recovery CD, your pc will be reset to the way it was = on day 1 at Sony. So you would lose your data files & documents. >>=20 >> If you have a diskette drive, follow the advice I gave to Quiller. >> --=20 >> Maurice N=20 >> MS-MVP windows (Shell / User), Aumha.net VSOP , DTS-L >> ----- >>=20 >> "Heavenly Scent" wrote in message = news:86CA3CD6-F890-4966-B3E8-A4C36C90A3FD@microsoft.com... >> > Hi Maurice, >> >=20 >> > I have the same problem as Quiller. I have a sony Vaio notebook = with=20 >> > Microsoft windows xp Professional operating system and while I was = in the=20 >> > middle of perfoming a scan disk I lost power to my computer. Now = when I=20 >> > start my computer I get the microsoft logo followed by the sony = logo and then=20 >> > I am asked which mode I want to start in. I have selected each = mode and each=20 >> > time I do it it brings me back to the same message. >> >=20 >> > My computer has a hidden partition with the VAIO recovery Wizard = software=20 >> > which will allow me to perform a System recovery however; it says I = can loose=20 >> > everything. Do you know if it is possible to back up everything on = my=20 >> > computer before doing the System Recovery? Is there a way do do a = partial=20 >> > recovery so I dont lose everything? >> >=20 >> > Thanks, >> > Michelle >> |
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